We understand that when buying an inflatable product, our customers want to make sure they are covered against defects and leaks.
Despite all our products meet our high quality norms, a defect can occur. We will always handle and solve this as quick as possible.
The legal guarantee is applicable for all guarantee claims. Legal guarantee means that a product has to meet the client’s reasonable expectations.
The guarantee term for the bladder (interior of the furniture) is 3 months on leaks in seams. Leaks in the other places than seams are not under warranty.
The Fillup Club products have a limited warranty from the date of original retail purchase that the product will be free from defects and workmanship.
The warranty is valid for the original retail purchaser from the date of original purchase and is not transferrable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance.
Dealers, distributors or retail stores do not have the right to alter, modify or in any way change the terms and conditions of the warranty.
The high quality fabric cover is from Sunbrella. The Sunbrella limited warranty is 5 years for upholstery. This warranty applies to the original purchaser of Sunbrella fabric and protects against Sunbrella fabric becoming unserviceable due to color or strength loss from normal usage and exposure conditions, including sunlight, mildew and atmospheric chemicals.
For more information please check www.sunbrella.com
The Fillup Club gives a limited warranty of 2 years on the workmanship of the cover and seams. This warranty does not cover normal care and cleaning, damage from misuse or abuse, improper installation or cost associated with the replacement of the fabric, including labor and installation.
Final important notes:
- Issues have to be notified within 2 months after detecting the problem
- Any dispute shall be settled by the Belgian court in Bruges.